Finding a dealer you can TRUST- part 2

Things to Avoid:

As with all retail businesses, there will be those who take part in unfair or deceptive practices.  Here is a list of things to avoid:

Bank Ordered Liquidations, Fire Sales, Going out of Business Sales, Emergency Liquidation– in most cases these involve raising the price of the rugs in order to offer a heavy discount.  We have found that in many cases the heavily discounted price is actually higher than the everyday retail prices of these stores.  

Make an Offer Sale– It’s hard to believe that anyone gets a good deal at these.  As long as you make an offer above the set selling price, you get to take home a rug- but you may end up paying more than fair value.  Stick with places that don’t make it a guessing game.

 
Hotel auctions, estate sales, etc.-  The main danger here is that all sales are final, and once the auction has ended you have no ability to find the dealer or auctioneer if you have problems.  Many states do not prosecute auctioneers or simply do not choose to, and descriptions of oriental rugs are not only deceptive, but are often completely wrong.

Hidden Prices- Any store that does not follow ORRA standards and will not display their selling price on their rugs is either pricing so high that sticker shock scares customers out the door, or is giving different prices to customer as they qualify their incomes.

  1. I purchased a rug from a place that went out of business on Main Street in Lexington a few years ago. I had it washed and the colors bled. What can I do? Who can I contact?

    • You an try to contact the company that sold it to you, but that may prove challenging. I would try taking it to a reputable cleaner and see if they can remedy the problem. We can do that for you. Call us for details.

  2. So I’m not the only one who gets the “Bank Ordered Liquidation” letters? I think when you you close 6 locations, bragging about the great deals is probably not a good idea. What a scam! Hey, write some more stuff about hand-spun wool, will ya!

  3. Thanks for the info. We’ve seen a lot of “fly by night” operations lately. Seems like the same groups over and over. I guess Going Out of Business is big money these days…

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